| Order Status Key |
| Status |
Definition |
What It Means To You |
Open |
Unpaid, Open Order |
This order has not been paid for, if you wish to complete this order please select it and set up payment, or call contact us. |
Invoiced |
Order has been invoiced, payment processing is occurring. |
Payment processing can take up to 2 business days. |
Paid & Pull |
Payment processing is complete and approved. Product is awaiting pull from our inventory. |
When payment is complete, your order will be pulled and start to be prepared for shipping. |
On Hold |
Order is on hold. This usually means a problem with the payment. |
If a problem occurs while processing of your payment, or the order is delayed for any reason, we will contact you. |
Pulled |
Your order is pulled from inventory and awaiting inspection. |
Your order is inspected to insure it is correct, undamaged and in-stock. |
Failure |
Inspection Failure. |
If there is a problem wth the inspection that will cause a delay in your order, we will contact you. |
Verified |
Inspection Verified. |
Your order is verified to be correct and in-stock. |
M and B |
If applicable, your order is being mounted and balanced. |
This is the last phase before shipment. |
Ready |
Ready for shipping. |
Your order is carefully packed to avoid damage. |
Shipped |
Your order has been shipped. |
You will receive a confirmation email that your order has shipped. |
Cancelled |
Order Cancelled. |
Either yourself or the staff of Wheel Max has cancelled your order. If this is incorrect, please contact us. |
Closed |
Order Closed' |
Shipping is complete. |